Returns & Exchanges
At Wraith Esports, we want to ensure your gaming setup is perfect, which is why we offer a 14-day return window for unused electronics in their original packaging. Please ensure all seals are intact to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team via email with your order number and a brief explanation of why you wish to return the item.
Prepare the Package
Place the product in its original manufacturer box with all included accessories, manuals, and cables to avoid restocking fees.
Ship to Wraith HQ
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing